Much like a lighthouse guiding ships through fog, utilities need a beacon to navigate the complexities of e-bill adoption. Join Charlotte Water and KUBRA for a 30-minute session that sheds light on how organizations can overcome common e-billing challenges and steer their customers toward digital engagement.

You’ll get an inside look at how Charlotte Water is advancing its e-bill and paperless goals with a consumer-first approach. Learn what's working and how utilities can overcome barriers to e-bill adoption.

What You'll Takeaway:

• Insight into the e-bill and paperless challenges utilities are up against

• A behind-the-scenes look at Charlotte Water’s e-bill journey

• Lessons learned and strategies for increasing paperless adoption

In just 30 minutes, you’ll walk away with tested strategies to strengthen your digital billing experience, drive adoption, and make meaningful progress toward your paperless goals.